So I'm calling ASUS for the third time today, because the first two reps I got through to (after waiting on hold for fifteen minutes each time) elected to hang up on me, apparently because it would impact their call time metrics after they looked at the records on this unit. The second guy tried to tell me that the netbook is now out of warranty, which is ludicrous considering that I'm just trying to get them to perform the original warranty repair corectly.
For the record, I bought this netbook refurbished back in May. It was unstable. I tried for a month or so puttering with it, doing only things which would not violate the warranty, in an attempt to sort it out. I reflashed four different versions of the BIOS released for that netbook. I reset the CMOS settings countless times. I even completely reinstalled Ubuntu Netbook Remix a few times just for the sake of completeness. Being that the CMOS battery isn't a user-replaceable thing, it has to go to ASUS's RMA department. Luckly refurbished equipment does have a 90-day warranty which was still valid.
So, following ASUS's instructions, I sent the netbook alone, along with a description of what was wrong with it and their checklist to ASUS RMA. Well, they met their stated timeframe for repair and sent it back to me, unfortunately all they did was reflash the BIOS and reimage the disks with their slightly tacky version of Linux. Obviously that didn't work.
So... I called ASUS support again, and they gave me a new RMA number and had me send it to them again. Now it's four months in, but do they manage to fix it this time? No. In fact the second person did even less than the first technician because the repair notes state that they simply cleared the CMOS and put it back in the box. Being that I mentioned explicitly in the notes I sent both times that clearing the CMOS only makes the machine stable for 1-3 boots, I find that downright insulting.
...so here I am on a Sunday, listening to their hold music for the third time in one day, and trying to keep my cool about this. It's not helping that the hold music has a guy talking about how other notebook manufacturers have over "twice" the failure rates of ASUS. I fail to see how this is even possible, or relevant, since I can't get one repair done correctly on something that did fail.
There will be updates.


Let's hear it for charging more and delivering less!
Fuck you, Comcast.
He's soooo dead the next time we go.
Post Scriptum: Rocket packs!@#!#!!one!!